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The Email Phenomenon
8/02/2007

Email is becoming the most important method of business communication today. An overwhelming majority of business professionals have an email address and use email on a daily basis.

Email is becoming the most important method of business communication today. An overwhelming majority of business professionals have an email address and use email on a daily basis. Consider these facts:
  • There are estimated to be 140 million active adult email users in the US today (source: eMarketer) and the number is expected to grow 10% per year.
  • It is estimated that 95% of professionals in the U.S. have email (source: Gorman Report)
  • Email has overtaken the telephone as the preferred method of communication among North Americans (source: AMA)
  • 75% of executives say that email will be their primary source of business information by 2005 (source: PWC)
  • Email campaigns typically have a 5-15% response rate as opposed to only 1-2% for direct mail campaigns (source: eMarketer)
  • Email campaigns are 17% more cost effective than direct-mail campaigns and 73% more cost effective than telemarketing campaigns. (Source: Winterberry Group report)